Privacy policy

Privacy Policy

Effective Date: 1st January 2025 
Last Updated: 1st January 2025 

At Suzanne Egan Academy, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

If you have any questions, feel free to contact us at privacy@suzanneeganacademy.com or via mail at:
Suzanne Egan Academy
31 Grangefield, Ballinteer, Dublin 16, D16Y796, Ireland


1. What Information We Collect

1.1 Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, and browsing behaviour.
  • Purpose: To load our website properly, improve performance, and perform analytics.
  • Collection Method: Automatically via cookies, log files, and similar technologies.

1.2 Order Information

  • Examples: Name, billing address, shipping address, payment details (e.g., credit card information), email address, and phone number.
  • Purpose: To process your orders, fulfil our contract, communicate with you, and screen for fraud.
  • Collection Method: Provided by you during checkout.

1.3 Customer Support Information

  • Examples: Details you share when contacting us for help.
  • Purpose: To assist you and resolve any issues.

2. How We Use Your Information

We use your personal information to:

  • Fulfill your orders and deliver products/services.
  • Process payments securely.
  • Communicate updates about your orders or our services.
  • Provide targeted advertisements and marketing (with your consent).
  • Improve our website’s performance and user experience.

3. Sharing Your Information

We share your information with trusted third parties to provide our services, including:

3.1 Shopify

Our website is powered by Shopify. For details on how Shopify handles your data, visit: Shopify Privacy Policy.

3.2 Legal Compliance

We may share your data to comply with applicable laws, respond to legal requests, or protect our rights.

3.3 Behavioral Advertising

We use data for targeted advertisements. For example:

  • Google Analytics: Helps us understand customer behaviour. Learn more or opt out here.
  • Advertising Platforms: We may share browsing and purchase data with advertising partners like Facebook and Google.

Opt-Out Options:


4. Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:

  • Access: Request a copy of your personal information.
  • Correction: Update incorrect or incomplete data.
  • Deletion: Request the erasure of your data.
  • Restriction: Limit the use of your personal information.
  • Data Portability: Transfer your data to another service.

To exercise these rights, contact us at: privacy@suzanneeganacademy.com.


5. Cookies

We use cookies to:

  • Enhance your browsing experience.
  • Remember your preferences (e.g., log in details).
  • Track website performance.

Types of Cookies We Use:

  • Functional: For site functionality (e.g., shopping cart).
  • Performance: To analyze traffic and improve our site.
  • Advertising: To display relevant ads.

Managing Cookies:
You can control cookies through your browser settings or tools like All About Cookies. Note that disabling cookies may impact website functionality.


6. Data Retention

We retain your information for as long as necessary to fulfill our obligations or comply with legal requirements. If you request deletion, we will securely erase your data.


7. Minors

Our website is not intended for individuals under 18. If you believe a child has provided personal information, please contact us to remove it.


8. Changes to This Policy

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”


Contact Us

For more information about our privacy practices, questions, or complaints, reach out to us at:
Email: privacy@suzanneeganacademy.com
Mail: Suzanne Egan Academy, 31 Grangefield, Ballinteer, Dublin 16, D16Y796, Ireland