Frequently Asked Questions 

Yes, you can! We offer a convenient pickup option at 31 Grangefield, Ballinteer, Dublin 16. Orders are typically ready within 24 hours of placement.

Once your order is processed, you’ll receive an email with tracking details. Be sure to check your inbox (or spam folder) for updates.

At the moment, we primarily ship within Ireland. For international orders, please contact us at suzanne@suzanneeganacademy.com to check availability and shipping costs.

We accept returns within 14 days of receiving your item. To qualify, items must be unused and in their original packaging. Contact us at suzanne@suzanneeganacademy.com to initiate a return.

If you receive a damaged or incorrect item, please contact us immediately with details and photos. We’ll work quickly to resolve the issue.

To exchange an item, simply return the product you no longer want. Once the return is processed and accepted, you can place a new order for the desired item. This ensures you receive exactly what you need as quickly as possible.

Our Brow Sculpting Course is ideal for those just starting out. You’ll learn all the essentials—measuring, tweezing, waxing, cutting, and tinting brows—so you can confidently offer top-notch services to your clients.

Brow Lamination: Aligns brows for a fuller, more defined shape. Lash Lift: Lifts, curls, and enhances natural lashes using a gentle silicone pad technique, giving a bright, wide-eyed look.

Yes! All our courses are CPD Accredited. Upon completion, you’ll receive a certificate recognized by leading insurance providers.

All necessary materials are provided during the course. You only need to bring yourself and a readiness to learn!

If you want to find out more about our dates, please visit the calendar section. We are constantly updating the dates and availability.

Yes, we do. You can pay in full or secure your spot with a deposit and settle the balance at your first class.

You can reschedule with advance notice. For cancellations, please contact us for terms and conditions regarding refunds.

We provide ongoing support to all students, including guidance on techniques, product recommendations, and business tips to help you succeed.

Absolutely! Our store offers a curated selection of high-quality, professional-grade products for lash and brow technicians.

Yes, we prioritize products that are cruelty-free and vegan-friendly wherever possible. Check individual product descriptions for details.

Yes, we provide discounts for bulk orders. Contact us at suzanne@suzanneeganacademy.com for pricing and details.

Of course! Our team is happy to advise you on the best products for your services. Reach out to us with your requirements.

We’re located at 31 Grangefield, Ballinteer, Dublin 16, D16Y796.

You can call us at +353 86 265 9839 or email us at suzanne@suzanneeganacademy.com.

Yes, we offer gift cards that can be used for both courses and products. They make a perfect gift for aspiring beauty professionals!

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