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https://www.imageskillnet.ie/events/360-salon-leadership-management-programme-2/ 

Business 360 Management & Leadership Programme

Transform your salon or spa business with Ireland’s leading management and leadership course for the hair, beauty and spa industry.

This 9-month programme is designed for salon and spa owners, managers, team leaders, and aspiring entrepreneurs who want to grow their business knowledge, strengthen leadership skills, and create long-term success. No formal qualifications are needed – just the drive to learn and the commitment to apply your skills.

Whether you’re running an established salon or planning your first venture, this course delivers practical strategies you can put into action straight away.

Why Join This Course?

We all know the difference between working in the business and working on the business. This programme gives you the time, tools, and space to step back, refocus, and build a stronger future.

Through a mix of face-to-face workshops, online sessions, and real-world assignments, you’ll gain the confidence and skills to:

Develop a clear strategic business plan.

Lead your team with confidence and clarity.

Strengthen customer service and client retention.

Manage finances, pricing, and profitability.

Create a positive workplace culture.

Market your salon effectively online and offline.

Stay compliant with HR and legal requirements in Ireland.

By the end of the course, you’ll leave with a tailored action plan ready to grow your salon or spa.

Course Modules

1. Leadership Foundations

• Self-reflection and leadership style (DISC assessment).

• Building awareness, resilience, and growth strategies.

• Mindful practices to support decision-making and focus.

2. The Brave Salon Leader

• Leadership vs management – finding your style.

• Setting a clear vision and motivating your team.

• Time management, delegation, and team growth.

3. Building High-Performing Teams

• Creating a positive workplace culture.

• Living your vision through daily practices.

• Customer consultations and service excellence.

4. Financial & Operational Management

• Profit & Loss made simple.

• Setting prices and protecting margins.

• Legal and tax compliance in Ireland.

• Streamlining processes and improving efficiency.

5. Marketing & Presentation Skills

• Building a salon marketing strategy.

• Boosting visibility with SEO, social media, and AI tools.

• Presenting yourself and your brand with confidence.

6. HR & Workplace Excellence

• Employment law and compliance.

• Staff recruitment, contracts, and performance management.

• Using CRM systems to strengthen client relationships and loyalty.

7. Collaborative Leadership & Peer Support

• Networking and learning from fellow salon owners.

• Advanced leadership for long-term team motivation.

• Building a lasting peer community.

8. Final Presentation & Graduation

• Present your strategic growth plan.

• Showcase your leadership, marketing, and financial strategies.

• Celebrate your success with a graduation ceremony.

Learning Outcomes

On completion, you will be able to:

• Create and implement a comprehensive salon business plan.

• Lead and manage with confidence.

• Increase profitability through smart financial planning.

• Attract and retain clients with effective marketing.

• Build a motivated, compliant, and thriving team.

Course Details

• Start Date: Tuesday 23rd September 2025

• Duration: 9 months (Sept 2025 – May 2026)

• Tuesday 23rd September 2025

• Wednesday 24th September 2025

• Monday 20th October 2025

• Monday 17th November 2025

• Monday 12th January 2026

• Monday 16th February 2026

• Monday 23rd March 2026

• Monday 20th April 2026

• Monday 18th May 2026

Each face-to-face session: 10am – 4pm (with a 30-minute lunch break).

• Format: Monthly face-to-face training in Dublin + online Zoom sessions

• Location: Dynamic Space Events, Stillorgan, Co. Dublin

• Cost: €450 for Image Skillnet members (co-funded by Government of Ireland & EU)

Participants will need a laptop or tablet for online learning, assignments, and interactive sessions.

Certification

Upon successful completion of all modules and assessments, you will be awarded an ITEC-endorsed Bronwyn Conroy Special Purpose Certificate in Business Management and Leadership for the Hair, Beauty & Spa Industry.